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ITS Alert - Resolved: Voice Services Migration Work

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Resolved: Voice Services Migration Work

Last updated on June 15, 2017 at 6:05AM

Tuesday night, June 13 beginning at 11:00 p.m. through Wednesday morning June 14 7:00 a.m.,
Penn State IT will perform voice services maintenance work. This scheduled work is required
to move hardware components from University Support Building 2 to the University Park Dater Center
located on Tower Road. During this time, users may experience brief delays with inbound and
outbound voice calls.

These planned moves are part of a project to migrate key core and boarder functions from Tier2
facilities to Tier3 locations improve reliability and uptime of critical IT services.

Reference SNOW Change: CHG0042490

For more information, please contact Operations Center (814-865-4662).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Phone service
  • Locations affected:
    All locations
  • Began on:
    June 13, 2017 at 11:00PM
  • Issue Resolved:
    June 15, 2017 at 6:05AM