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ITS Alert - Resolved: NFS PASS Gateway to be moved to a new load balancer - June 15

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Resolved: NFS PASS Gateway to be moved to a new load balancer - June 15

Last updated on June 15, 2017 at 7:18AM

Update on June 14, 2017 at 4:16PM

On Thursday, June 15, NFS PASS Gateway (nfs.pass.psu.edu, 146.186.18.3) will be migrated to a new load balancer during the regularly scheduled maintenance window (5-7am). NFS PASS Gateway may be unavailable for a few minutes while the migration takes place. Users may have to remount PASS after the move.

The reason for not completing this migration on June 13 was a missing configuration item on the new load balancer which has been corrected.

For more information, reference the following ServiceNow Change Request: CHG0042530

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).

Update on June 13, 2017 at 8:11AM

A problem was discovered where some clients were unable to reach the new load balancer and connect, so the change was reverted at 8:07 am.

All users will need to reconnect.

Original Alert

On Tuesday, June 13, NFS PASS Gateway (nfs.pass.psu.edu, 146.186.18.3) will be migrated to a new load balancer during the regularly scheduled maintenance window (5-7am). NFS PASS Gateway may be unavailable for a few minutes while the migration takes place. Users may have to remount PASS after the move

For more information, reference the following ServiceNow Change Request: CHG0042530

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    PASS File Service
  • Locations affected:
    All locations
  • Began on:
    June 15, 2017 at 5:00AM
  • Issue Resolved:
    June 15, 2017 at 7:18AM