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ITS Alert - Resolved: issue with IMAP Clients


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Resolved: issue with IMAP Clients

Last updated on June 12, 2017 at 12:42PM

Update on June 12, 2017 at 12:42PM

As of 12:35 we have installed a patch that has fixed the issue with IMAP clients disconnecting. If you have any other problems, please report them to the IT Service Desk.

Update on June 12, 2017 at 11:12AM

PS IT continues to work on the issue, but we are still seeing problems. During our investigation of the IMAP issue we noticed that Spell Check was not functioning. That was fixed as of 10:30. We will update again by 3:00 PM today.

Original Alert

Penn State IT started noticing issues with native IMAP Clients like Thunderbird and Outlook since the upgrade to Users may see a message of these clients disconnecting from UCS. These clients will automatically reconnect so most users should not notice any issues. Others may see pauses will working with mail. At this time we have not seen any issues with the UCS Web Interface. We are working with the vendor to resolve this issue and will keep users updated periodically through this alert.

For more information, please contact IT Service Desk (

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