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ITS Alert - Resolved: Application Deliver/Load Balancer Upgrade

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Resolved: Application Deliver/Load Balancer Upgrade

Last updated on June 28, 2017 at 8:41AM

Update on June 28, 2017 at 5:49AM

The upgrade completed successfully as of 5:37.

Original Alert

During the PS IT Maintenance Window (5:00 - 7:00 a.m.) on Wednesday,
June 28, the Application Deliver/Load Balancer Operating System will be upgraded.

A brief outage may occur while the work is being completed. As a result,
numerous services may be affected, including but not limited to:

- E-mail Services
- Friends of Penn State (FPS)
- LDAP
- LionPath
- news.psu.edu
- Penn State Chat (chat.psu.edu)
- PSU Alerts
- Shibboleth Authentication for the following applications:
Canvas
Yammer
Box
Wikispaces
- Virtual Host
- WebAccess
- www.personal.psu.edu
- www.psu.edu
- www.work.psu.edu

The work is being tracked through ServiceNow - CHG0042798

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Miscellaneous
  • Locations affected:
    All locations
  • Began on:
    June 28, 2017 at 5:00AM
  • Issue Resolved:
    June 28, 2017 at 8:41AM