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ITS Alert - Resolved: WebAccess

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Resolved: WebAccess

Last updated on July 13, 2017 at 6:30AM

Update on July 13, 2017 at 6:29AM

The work for Thursday, July 13, has been completed.

Update on July 12, 2017 at 6:25AM

The work for Wednesday, July 12, has been completed.

Update on July 11, 2017 at 7:06AM

The work for Tuesday, July 11, has been completed.

Original Alert

Audience: This alert is primarily for administrators of Cosign-protected websites.

During the maintenance windows (05:00 a.m. - 07:00 a.m.) on Tuesday, Wednesday, and Thursday, July 11-13, 2017, the WebAccess servers that provide connect.webaccess.psu.edu will be moved to new systems. (This alert will be updated with the status of each day's work.)

This is being done over three days to minimize the potential loss of WebAccess login sessions. No downtimes are expected during the work, and no changes are needed on protected websites.

The work is being tracked in Service Now CHG0042901.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    WebAccess
  • Locations affected:
    All locations
  • Began on:
    July 11, 2017 at 5:00AM
  • Issue Resolved:
    July 13, 2017 at 6:30AM