Penn State shield
Skip to content Skip to search

Headlines

ITS Alert - Resolved: Known Error impacting Authentication

/alerts

ITS Alerts by Date


ITS Alerts by Service

ITS Alerts by Location

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Resolved: Known Error impacting Authentication

Last updated on July 26, 2017 at 9:53AM

Update on July 26, 2017 at 9:26AM

Web-based authentication to University services has been restored. Services restored include chat, wireless, Listserv, and services behind WebAccess. Enterprise IT staff has also re-enabled password resets.

Update on July 26, 2017 at 8:53AM

Enterprise IT has disabled password resets at this time. Staff are continuing to investigate the issue impacting authentication.

Original Alert

There is currently an issue impacting authentication with university systems and services. Some services impacted are wireless, WebAccess, and chat. Staff from Enterprise Information Technology are looking into the issue. We will post updates as they become available.

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


Back to ITS Alerts

Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    Authentication
  • Locations affected:
    All locations
  • Began on:
    July 26, 2017 at 8:11AM
  • Issue Resolved:
    July 26, 2017 at 9:53AM