Penn State shield
Skip to content Skip to search

Headlines

ITS Alert - Resolved: Schedule Move of White1 Core Router

/alerts

ITS Alerts by Date


ITS Alerts by Service

ITS Alerts by Location

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Resolved: Schedule Move of White1 Core Router

Last updated on September 14, 2017 at 4:57AM

Update on September 14, 2017 at 2:57AM

Wireless service at Penn State Schuylkill has been restored. The wireless service was unavailable between 12:20 AM to 1:45 AM on this morning. ENCS continues to investigate the root cause of this outage.

Update on September 14, 2017 at 1:21AM

There has been an unexpected outage to wireless service at Penn State Schuylkill during the relocation of two core routers. ENCS staff is investigating the cause and working to restore service.

Original Alert

At 12:01 AM on Thursday, 9/14/2017

Penn State IT will begin the scheduled relocation of one of the two core routers at PSU During the window
of 12:01 AM to 5:00 AM. We will also be moving parts of the wireless core infrastructure as well. The
majority of network traffic running through this equipment will reroute through alternative equipment and
continue to operate as normal. There may be a partial outage of wireless for roughly 5 to 10 minutes as
active sessions re-establish on the redundant equipment. The exception to the redundancy will be the Research
Network. We will see a significant outage in the Research Network during the entirety of the move. All
services are expected to be fully operational by 5:00 AM.

Reference Service-NOW Change ID: CHG0043795

For more information, please contact Operations Center (814-865-4662).


Back to ITS Alerts

Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Network
  • Locations affected:
    All locations
  • Began on:
    September 14, 2017 at 12:01AM
  • Issue Resolved:
    September 14, 2017 at 4:57AM