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ITS Alert - Resolved: Penn State York Voice Services Migration

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Resolved: Penn State York Voice Services Migration

Last updated on September 18, 2017 at 8:47AM

Update on September 18, 2017 at 8:46AM

Voice services migration at the York campus has been completed.

Update on September 11, 2017 at 11:13AM

Friday September 15, 2017 starting at 5:00pm through Sunday September 17, 2017, Penn State IT will be migrating Penn State York Campus voice services from their existing Avaya PBX solution to Cisco Unified Communications Manager. As part of this two day migration, inbound and outbound voice call services will be periodically interrupted.


Service Now CHG0043880

Original Alert

Friday September 15, 2017 starting at 5:00pm through Sunday September 17, 2017, Penn State IT will be migrating Penn State York Campus voice services from their existing Avaya PBX solution to Cisco Unified Communications Manager. As part of this two day migration, inbound and outbound voice call services will be periodically interrupted.

For more information, please contact Operations Center (814-865-4662).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Phone service
  • Locations affected:
    York
  • Began on:
    September 15, 2017 at 5:00PM
  • Issue Resolved:
    September 18, 2017 at 8:47AM