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IT Alert - Resolved: PASS SMB/CIFS Gateway and NFS Gateway Problem

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Resolved: PASS SMB/CIFS Gateway and NFS Gateway Problem

Last updated on October 4, 2017 at 2:00AM

Update on October 4, 2017 at 2:00AM

By around 1:10am, staff determined all services were restored.

Update on October 4, 2017 at 12:39AM

Staff continue to work on resolving the problem and expect to have it resolved soon. Other services hosted from PASS are also being shut down in order to correct the problem.

Original Alert

Starting around 10:30 pm, a problem was detected affecting both the SMB/CIFS Gateway and NFS Gateway to PASS. Penn State IT staff are investigating.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    PASS File Service
  • Locations affected:
    All locations
  • Began on:
    October 3, 2017 at 10:30PM
  • Issue Resolved:
    October 4, 2017 at 1:10AM