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ITS Alert - Update: Wireless - ATTWiFi Service Degradation

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Update: Wireless - ATTWiFi Service Degradation

Last updated on October 6, 2017 at 4:32PM

Update on October 6, 2017 at 4:32PM

ENCS staff have moved wireless service for the affected buildings to their standby controller to restore service to a fully functional level. We are continuing to work with our vendor to identify the underlying issue.

Update on October 6, 2017 at 3:03PM

The ATTWiFI Service is still in a degraded state in the buildings previously mentioned.
ENCS Staff continue to troubleshoot this issue.

Original Alert

ATTWiFi Service is currently operating in a degraded state.
EIT ENCS Staff are in contact with the vendor and are working to determine the scope of the impact area.


Wireless networks in the following buildings are known to be impacted at this time:
Carnegie
Marion Place
Sparks
224 S. Allen
300 Bldg
Allenway
Calder Square I
Calder Square II
Davey
Deike
Downtown Theatre
Electrical Engineering East
Electrical Engineering West
Elliott
Engineering Unit A
Engineering Unit B
Engineering Unit C
Hammond
Hintz
Hosler
HUB
IST
James
Marion
Noll Lab
Old Botany
Power Plant
Reber
Rider
Sackett
Schwab Auditorium
Sparks
Steidle
Towers
Walker
Willard

Additional updates as more information becomes available.



For more information, please contact Operations Center (814-865-4662).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Network
  • Locations affected:
    All locations
  • Start time:
    October 6, 2017 at 11:38AM
  • Estimated resolution time:
    ASAP