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IT Alert - Resolved: Penn State Mont Alto Voice Services Migration

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Resolved: Penn State Mont Alto Voice Services Migration

Last updated on November 20, 2017 at 10:46AM

Update on November 13, 2017 at 10:04AM

Friday November 17, 2017 starting at 5:00pm through Sunday November 19, 2017, Penn State IT will be migrating Penn State Mont Alto Campus voice services from their existing Avaya PBX solution to Cisco Unified Communications Manager. As part of this migration, inbound and outbound voice call services will be periodically interrupted.

Service Now CHG0044929

Original Alert

Friday November 17, 2017 starting at 5:00pm through Sunday November 19, 2017, Penn State IT will be migrating Penn State Mont Campus voice services from their existing Avaya PBX solution to Cisco Unified Communications Manager. As part of this migration, inbound and outbound voice call services will be periodically interrupted.

Service Now CHG0044929

For more information, please contact Operations Center (814-865-4662).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Phone service
  • Locations affected:
    All locations
  • Began on:
    November 17, 2017 at 5:00PM
  • Issue Resolved:
    November 20, 2017 at 10:46AM