Penn State shield
Skip to content Skip to search

Headlines

ITS Alert - Resolved: VoIP Network Service Interruption

/alerts

ITS Alerts by Date


ITS Alerts by Service

ITS Alerts by Location

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Resolved: VoIP Network Service Interruption

Last updated on November 15, 2017 at 8:00PM

Update on November 15, 2017 at 8:00PM

Access to my.voip.psu.edu has been restored.

Update on November 15, 2017 at 5:25PM

VoIP phones have stabilized and are currently operational. Access to my.voip.psu.edu is currently disabled though while we are investigating and troubleshooting.

Update on November 15, 2017 at 5:25PM

The issue has been resolved and phone service restored to normal function.

If you continue to have problems, please contact the Operations Center at 814-865-4662.

Original Alert

Penn State IT is currently experiencing issues with the VoIP network. We are investigating the issue but phones are currently experiencing intermittent connectivity.

INC0703039

For more information, please contact Operations Center (814-865-4662).


Back to ITS Alerts

Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    Phone service
  • Locations affected:
    All locations
  • Began on:
    November 15, 2017 at 4:13PM
  • Issue Resolved:
    November 15, 2017 at 8:00PM