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NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement:

IT Alert - Resolved: Labs Remote Printing Changes


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Resolved: Labs Remote Printing Changes

Last updated on January 2, 2018 at 9:13AM

On Friday, December 22, 2017, Penn State IT will remove download access to the Pharos Remote Printing software, which was previously used to allow lab printing from non-lab computers.

Existing installations of the Pharos Remote Printing software will continue to function through the conclusion of the Spring 2018 semester, at which time the Pharos Remote Printing service ( will expire.

MobilePrint (, which replaces the Pharos Remote Printing software, enables cloud-based lab printing from non-lab devices, including phones, tablets, and personal computers, without the need to install additional software.

Please see Service Now Change Requests CHG0045170 and CHG0045167 for more information.

For more information, please contact Systems Management at Penn State (

NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see

Impact Information

  • Incident Type:
    Service Phaseout or Discontinuation
  • Services affected:
    Student Printing
  • Locations affected:
    All locations
  • Began on:
    December 22, 2017 at 5:00PM
  • Issue Resolved:
    January 2, 2018 at 9:13AM