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IT Alert - Resolved: LionPATH back online after upgrade; end users must clear browser cache

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Resolved: LionPATH back online after upgrade; end users must clear browser cache

Last updated on January 8, 2018 at 9:11AM

Over the Thanksgiving holiday, LionPATH and its mobile app underwent a software upgrade. This upgrade was required to maintain support from the vendor.

Upon first logging in to LionPATH, users will need to clear their cache for each browser.

Those who do not clear their cache could experience various issues such as pages not loading correctly, broken buttons, or parts of the site not working properly. Please visit https://www.wikihow.com/Clear-Your-Browser%27s-Cache for instructions on how to clear your browser's cache.

The functionality of LionPATH is the same. However, there are minimal visual changes as a result of this software upgrade.

In the Classic view, the Search results display differently than before and the Preferences screen has a more modern look and feel.

In the Student view, the only change appears on the My Preferences screen which is reached from the sidebar menu. Once on the Preference screen, there is no longer a sidebar menu in the header and it has a more modern look and feel.


Thank you for your cooperation.

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    LionPATH
  • Locations affected:
    All locations
  • Began on:
    November 25, 2017 at 10:44AM
  • Issue Resolved:
    January 8, 2018 at 9:11AM