Penn State shield
Skip to content Skip to search

Headlines

ITS Alert - Resolved: LionPATH in degraded state

/alerts

ITS Alerts by Date


ITS Alerts by Service

ITS Alerts by Location

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Resolved: LionPATH in degraded state

Last updated on December 5, 2017 at 3:39PM

Update on December 5, 2017 at 3:39PM

As of 9 AM this morning, the LionPATH Technical Team identified a configuration issue that was causing an excessive load on the system. The configuration was updated and after additional testing and monitoring of the system, they believe it has returned to expected performance levels.

Update on November 30, 2017 at 1:36PM

The LionPATH team is continuing to gather information and work with the vendor to find a solution to the slowness issue. Updates will be made when more information is available.

Update on November 29, 2017 at 1:09PM

The LionPATH team is continuing to work with the vendor to find a solution to the slowness issue. Updates will be made when more information is available.

Update on November 28, 2017 at 2:24PM

The LionPATH team is continuing to investigate the slowness issue and is now working with the vendor to find a solution. Updates will be made when more information is available.

Update on November 28, 2017 at 8:49AM

The LionPATH team is still investigating the slowness issue and reviewing system performance. An update will be made when more information is available.

Original Alert

LionPATH is currently in a degraded state. Staff are working to resolve the issue.

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


Back to ITS Alerts

Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    LionPATH
  • Locations affected:
    All locations
  • Began on:
    November 27, 2017 at 11:47AM
  • Issue Resolved:
    December 5, 2017 at 12:07PM