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ITS Alert - Penn State Harrisburg Voice Services Migration


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Penn State Harrisburg Voice Services Migration

Last updated on November 30, 2017 at 3:45PM

Monday 12/4/2017 thru Wednesday 12/20/2017, Penn State IT will be migrating Penn State Harrisburg Campus voice services from their existing Avaya PBX solution to Cisco Unified Communications Manager. As part of this migration, inbound and outbound voice call services will be periodically interrupted.

Service Now CHG0044930

For more information, please contact Operations Center (814-865-4662).

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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Phone service
  • Locations affected:
    All locations
  • Start time:
    December 4, 2017 at 10:00AM
  • Estimated resolution time:
    December 20, 2017 at 5:00PM