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IT Alert - Resolved: TSM server degradation


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Resolved: TSM server degradation

Last updated on December 13, 2017 at 6:03PM

Update on December 13, 2017 at 6:03PM

The hardware is continuing to operate correctly, and the TSM and UBI servers are functioning normally. This issue has been resolved.

Update on December 12, 2017 at 3:44PM

The vendor has identified and replaced a faulty hardware component. TSM and UBI are now functioning correctly, but performance may be slightly degraded while they catch up on outstanding requests. This alert will remain open until we are confident that the hardware failure is completely resolved.

Original Alert

There has been a hardware failure in the tape storage hardware that supports TSM and UBI. The vendor is currently working to repair the issue. Until this problem is resolved, TSM and UBI will not be able to process restores. Restores may appear unresponsive or report errors. Backups to TSM and UBI should continue to function normally in most cases.

For more information, please contact TSM Administrators (

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