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IT Alert - Resolved: PASS Gateway degraded


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Resolved: PASS Gateway degraded

Last updated on December 25, 2017 at 1:23PM

The PASS Gateway,, started having intermittent issues late December 24, 2017. Users of the service may have noticed issues uploading or downloading files to PASS. One of the servers for was restarted at 10:00 on December 25, 2017 and the gateway is now operating normally. Penn State IT will continue to monitor the gateway.

For more information, please contact IT Service Desk (

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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    PASS File Service
  • Locations affected:
    All locations
  • Began on:
    December 24, 2017 at 10:00PM
  • Issue Resolved:
    December 25, 2017 at 10:00AM