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ITS Alert - Resolved: Known error impacting TNS Inquiry form and some back-end integrations with Pinnacle web services. 

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Resolved: Known error impacting TNS Inquiry form and some back-end integrations with Pinnacle web services. 

Last updated on January 4, 2018 at 4:14PM

Update on January 4, 2018 at 4:14PM

 As of 3:47 p.m. the TNS Inquiry Form is now available. For more information, please contact IT Service Desk (itservicedesk@psu.edu).

Original Alert

As of 2:39 p.m. on January 4, 2018, TNS Is experiencing an issue with the TNS Inquiry form and some back-end integration with Pinnacle web services. The issue has been escalated to the vendor. More information will be shared and updated on the IT alerts page as it becomes available.

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Miscellaneous
    TNS Telephony service form
  • Locations affected:
    All locations
  • Began on:
    January 4, 2018 at 2:48PM
  • Issue Resolved:
    January 4, 2018 at 4:08PM