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IT Alert - Resolved: Voice Services Maintenance Work

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Resolved: Voice Services Maintenance Work

Last updated on February 14, 2018 at 8:08AM

Update on February 6, 2018 at 1:29PM

This scheduled maintenance work has been postponed and will be rescheduled for a future date.

Original alert
Published February 2, 2018 at 11:10AM
Wednesday morning February 7 from 5:00AM to 7:00AM Penn State IT will perform maintenance work on the
Voice Application Servers. As part of this scheduled work, phones will reset during this interval.
This work is being done to resolve the current state where users receive the invalid security certificate
notification when accessing https://my.voip.psu.edu. Upon completion of this work, users when accessing
this site will no longer see this notification and be routed directly to this site.

SNOW Change: CHG0046397

Update on February 6, 2018 at 1:24PM

This scheduled maintenance work has been postponed and will be rescheduled for a future date.

Original Alert

Wednesday morning February 7 from 5:00AM to 7:00AM Penn State IT will perform maintenance work on the
Voice Application Servers. As part of this scheduled work, phones will reset during this interval.
This work is being done to resolve the current state where users receive the invalid security certificate
notification when accessing https://my.voip.psu.edu. Upon completion of this work, users when accessing
this site will no longer see this notification and be routed directly to this site.

SNOW Change: CHG0046397

For more information, please contact Operations Center (814-865-4662).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Phone service
  • Locations affected:
    All locations
  • Began on:
    February 6, 2018 at 1:19PM
  • Issue Resolved:
    February 14, 2018 at 8:08AM