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ITS Alert - Resolved: Not Permitting Log In


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Resolved: Not Permitting Log In

Last updated on February 11, 2018 at 1:17PM

Update on February 11, 2018 at 1:17PM has returned to normal functionality. To successfully access the site, please clear your browser\'s cache then restart the browser.

If you continue to experience problems accessing, please contact the IT Service Desk at or 814-865-HELP.

Original Alert

As of 10:00 a.m. EST on Sunday, February 11, 2018, is not allowing users to log in to the system. When attempting log in, users are receiving an error and are unable to complete the log in process. Penn State IT staff members are currently investigating the issue, and more information will be shared on the IT Alerts page as it becomes available. This issue is being tracked via parent INC0764176.

For more information, please contact IT Service Desk (

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Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
  • Locations affected:
    All locations
  • Began on:
    February 11, 2018 at 10:00AM
  • Issue Resolved:
    February 11, 2018 at 1:15PM