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IT Alert - Resolved: Known Issue Impacting accounts.psu.edu and DIMC

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Resolved: Known Issue Impacting accounts.psu.edu and DIMC

Last updated on March 7, 2018 at 8:00AM

Update on March 7, 2018 at 8:00AM

Penn State IT was able to restore functionality successfully. If you continue to experience problems with these systems, please contact the IT Service Desk at itservicedesk@psu.edu or 814-865-HELP.

Update on March 7, 2018 at 7:37AM

The Parent Incident for this issue has been updated to INC0783725.

Original Alert

As of 6:40 a.m.EST on Wednesday, March 7th, the accounts.psu.edu portal and DIMC services are currently unreachable. Penn State IT staff members are currently investigating the issue, and more information will be shared on the IT Alerts page as it becomes available.

Parent incident INC0782011

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    Miscellaneous
  • Locations affected:
    All locations
  • Began on:
    March 7, 2018 at 6:40AM
  • Issue Resolved:
    March 7, 2018 at 7:58AM