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NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Resolved: Various Services Possibly Experiencing Delays or Errors

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Resolved: Various Services Possibly Experiencing Delays or Errors

Last updated on March 21, 2018 at 11:02AM

Update on March 21, 2018 at 11:02AM

All impacted services have been restored and can be used as normal.

Penn State IT continues to monitor these services and work to restore full redundancy.

Update on March 20, 2018 at 12:48PM

Correction: CHG0047623

Original Alert

As of 11 p.m. EST on Monday, March 19, 2018, it was discovered by Penn State IT that numerous services may be experiencing problems due to CHG004763. This includes delays, errors, or time out messages when trying to use these particular services.

At this time, it has been confirmed there are some email delays. Email is now being successfully processed, which is causing some users to notice messages being received much later than originally sent from another user.

Penn State IT staff members are currently investigating the issue and which services may be impacted. More information will be shared on the IT Alerts page as it becomes available.

For more information, please contact IT Service Desk (itservicedesk@psu.edu or 814-865-HELP).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    General Information
  • Services affected:
    Miscellaneous
  • Locations affected:
    All locations
  • Began on:
    March 19, 2018 at 11:00PM
  • Issue Resolved:
    March 21, 2018 at 11:01AM