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IT Alert - Resolved: New Email Accounts Unavailable for Some New Students.

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Resolved: New Email Accounts Unavailable for Some New Students.

Last updated on May 17, 2018 at 12:00PM

Update on May 17, 2018 at 12:00PM

A software update has been deployed that has resolved the issue with email account creation for new students.

Update on May 17, 2018 at 7:49AM

There has been a delay in deploying the update that will resolve this issue. The new expected resolution time is 12pm ET. No additional students have been impacted.

Original Alert

PEOPLE AND LOCATIONS IMPACTED:
Some students at all Penn State locations

IT SERVICE(S) IMPACTED:
New email accounts unavailable for some new students.

DATE AND TIME:
Issue began at 4am ET on 5/15/2018 and should be fixed by 4am ET on 5/17/2018.

NOTES:
If you are experiencing issues, please try logging in to https://office365.psu.edu/login/ ; if you are still experiencing issues, please try to access your Penn State email after 4am on 5/17/2018.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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