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Resolved: Known Issue

Last updated on May 17, 2018 at 1:19PM

Update on May 17, 2018 at 1:19PM

Wireless network connectivity has been stabilized. If you continue to experience issues using the wireless network, please contact the IT Service Desk for assistance.

Original Alert

Starting at 11:39 a.m. ET on Thursday, May 17, 2018, the wireless service began to experience various connection disruptions. This will cause some users to disconnect from the wireless network for brief periods of time, normally under 20 seconds. A work around at this time is to connect to the network via Ethernet/Local Area Connection if available.

Penn State IT staff members are currently investigating the issue, and more information will be shared on the IT Alerts page as it becomes available.

Parent Incident: INC0837726

For more information, please contact IT Service Desk (itservicedesk@psu.edu or 814-865-HELP).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Network
  • Locations affected:
    All locations
  • Began on:
    May 17, 2018 at 11:39AM
  • Issue Resolved:
    May 17, 2018 at 1:17PM