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IT Alert - Resolved: LionPATH Enrollments Appearing in Canvas are Partially Unavailable

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Resolved: LionPATH Enrollments Appearing in Canvas are Partially Unavailable

Last updated on June 25, 2018 at 3:47PM

Update on June 25, 2018 at 3:47PM

This issue has been resolved, and LionPATH enrollments appearing in Canvas have been restored to normal functionality.

Update on June 25, 2018 at 2:39PM

LionPATH enrollments appearing in Canvas are partially unavailable for Some students and faculty at all Penn State locations.

The estimated resolution time for this issue has been changed to 4:00pm ET on 06/25/18.

Original Alert

PEOPLE AND LOCATIONS IMPACTED:
Some students and faculty at all Penn State locations

IT SERVICE(S) IMPACTED:
LionPATH Enrollments Appearing in Canvas are Partially Unavailable

DATE AND TIME:
Issue began at 6:30pm ET on 06/24/18 and should be fixed by 2:00pm ET on 06/25/18.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0860997

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    ANGEL
    Canvas, LionPATH
  • Locations affected:
    All locations
  • Began on:
    June 24, 2018 at 6:30PM
  • Issue Resolved:
    June 25, 2018 at 3:46PM