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IT Alert - Resolved: VPN is currently unavailable

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Resolved: VPN is currently unavailable

Last updated on July 16, 2018 at 8:43AM

Update on July 16, 2018 at 8:43AM

This issue has been resolved, and all VPN Connection Services have been restored to normal functionality.


PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
All VPN Connection services are currently down

DATE AND TIME:
Issue began at 6:30 am ET on 07/16/18.

NOTES:
This is impacting all VPN connection services

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0873964

For more information, please contact IT Service Desk (itservicedesk@psu.edu).

Original Alert

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
All VPN Connection services are currently down

DATE AND TIME:
Issue began at 6:30 am ET on 07/16/18.

NOTES:
This is impacting all VPN connection services

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0873964

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


Back to IT Alerts

Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    Network
  • Locations affected:
    All locations
  • Began on:
    July 16, 2018 at 6:30AM
  • Issue Resolved:
    July 16, 2018 at 8:41AM