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IT Alert - Resolved: Maintenance on 08/03/18: Wireless network will be partially unavailable

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Resolved: Maintenance on 08/03/18: Wireless network will be partially unavailable

Last updated on October 1, 2018 at 9:42AM

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Wireless

DATE AND TIME:
Wireless will be affected from 5am ET on 08/03/18 until 7am ET on 08/03/18.

NOTES:
If you are experiencing Wireless issues after the service window, please contact local IT support.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.
KB0011071 - Penn State Wireless Subnet allocation for Firewall Rules
KB0011436 - Obtaining support for your EIT-ENCS Firewall service
After the Maintenance is complete, users may receive an IP address in the 66.71.0.0/17 range (66.71.0.0 - 66.71.127.255) which was previously reserved for Residence Hall use.
Penn State IT professionals should review any relevant firewall rulesets prior to the 3rd to ensure their services are not impacted.

RECORD #:
CHG0052536

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Network
  • Locations affected:
    All locations
  • Began on:
    August 3, 2018 at 5:00AM
  • Issue Resolved:
    October 1, 2018 at 9:42AM