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IT Alert - Resolved: Phising.psu.edu report a phish button partially unavailable

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Resolved: Phising.psu.edu report a phish button partially unavailable

Last updated on August 1, 2018 at 1:53PM

Update on August 1, 2018 at 1:53PM

This issue is now resolved.

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Phising.psu.edu report a phish button partially unavailable

DATE AND TIME:
Issue began at 10:44 AM ET on 08/01/2018

NOTES:
The temporary workaround is to directly email phishing@psu.edu to report a possible phishing email rather than clicking the button on the website.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: INC0885891

For more information, please contact IT Service Desk (itservicedesk@psu.edu).

Original Alert

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Phising.psu.edu report a phish button partially unavailable

DATE AND TIME:
Issue began at 10:44 AM ET on 08/01/2018

NOTES:
The temporary workaround is to directly email phishing@psu.edu to report a possible phishing email rather than clicking the button on the website.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: INC0885891

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    phishing.psu.edu
  • Locations affected:
    All locations
  • Began on:
    August 1, 2018 at 10:44AM
  • Issue Resolved:
    August 1, 2018 at 1:51PM