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IT Alert - Resolved: Penn State wireless is partially unavailable

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Resolved: Penn State wireless is partially unavailable

Last updated on August 3, 2018 at 8:32AM

Update on August 3, 2018 at 8:32AM

This issue has been resolved, and Penn State wireless has been restored to normal functionality.

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at Altoona and York campuses

IT SERVICE(S) IMPACTED:
Penn State wireless

Original Alert

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at Altoona and York campuses

IT SERVICE(S) IMPACTED:
Penn State wireless

DATE AND TIME:
Issue began at 7:30am ET on 08/03/18

NOTES:
If you are experiencing issues, please try using guest wireless or a physical ethernet connection.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0887739

For more information, please contact IT Service Desk (itservicedesk@psu.edu or 814-865-HELP).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Network
    Wireless
  • Locations affected:
    Altoona
    York
  • Began on:
    August 3, 2018 at 6:15AM
  • Issue Resolved:
    August 3, 2018 at 8:31AM