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IT Alert - Resolved: Podium equipment and computer network access in specific classrooms will be unavailable

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Resolved: Podium equipment and computer network access in specific classrooms will be unavailable

Last updated on August 7, 2018 at 8:12AM

PEOPLE AND LOCATIONS IMPACTED:
Somest students, faculty, staff at TLT supported General Purpose Classrooms located in Hosler, EEWest, Borland and Deike.

IT SERVICE IMPACTED:
Podium equipment and computer network access in specific classrooms will be unavailable.


DATE AND TIME:
Service will be affected from 6:00 AM ET on 08/07/2018 until 7:00 AM ET on 08/07/2018.

NOTES:
Penn State IT will be replacing network switches that service the TLT supported classrooms located in Hosler, EEWest, Borland and Deike.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0052995, CHG0052992, CHG0052990, CHG0052952

Public contact for this alert:
IT Service Desk, itservicedesk@psu.edu or 814-865-HELP

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Network
  • Locations affected:
    University Park
  • Issue Resolved:
    August 7, 2018 at 8:12AM