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IT Alert - Resolved: ATT wireless is partially unavailable

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Resolved: ATT wireless is partially unavailable

Last updated on August 8, 2018 at 9:37AM

Update on August 8, 2018 at 9:37AM

This issue has been resolved, and wireless services have been restored to full functionality. Various sites at the following campuses were known to be impacted by this service degradation:

Beaver
Behrend
Berks
Dickinson
Harrisburg
Hazleton
Mont Alto
New Kensington
University Park


PEOPLE AND LOCATIONS IMPACTED:
Some students, faculty, and staff

IT SERVICE(S) IMPACTED:
ATT wireless

Original Alert

PEOPLE AND LOCATIONS IMPACTED:
Some students, faculty, and staff at Penn State Harrisburg

IT SERVICE(S) IMPACTED:
ATT wireless

DATE AND TIME:
Issue began at 8:35am ET on 08/08/18 and was fixed by 8:45am ET 08/08/18

NOTES:
If you are experiencing issues, please try connecting through Penn State wireless or an ethernet connection.
Penn State IT is working to confirm no additional sites are impacted.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
CHG0052902

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Network
    Wireless
  • Locations affected:
    Harrisburg
  • Began on:
    August 8, 2018 at 8:35AM
  • Issue Resolved:
    August 8, 2018 at 9:30AM