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IT Alert - ENCS web forms may be partially unavailable

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ENCS web forms may be partially unavailable

Last updated on September 12, 2018 at 3:33PM

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, staff at all Penn State locations

IT SERVICE(S) IMPACTED:
ENCS web forms may be partially unavailable

DATE AND TIME:
ENCS forms found at http://www.encs.psu.edu (including ENCS Service Request, Card Access Request, DNS Request, and Network Contact List), will be affected from 5:00 AM ET on 09/13/2018 until 5:30 AM ET on 09/13/2018

NOTES:
The main ENCS website will be unaffected by the issue.

TECHNICAL INFORMATION:
ENCS web forms will experience a brief outage during the IT maintenance window. Pages may display errors or partial information.

This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0053785

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Miscellaneous
    ENCS Webforms
  • Locations affected:
    All locations
  • Issue Resolved