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IT Alert - Data Center Firewall Services and dependent services will be unavailable

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Data Center Firewall Services and dependent services will be unavailable

Last updated on September 14, 2018 at 11:19AM

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Data Center Firewall Services and dependent services will be unavailable

DATE AND TIME:
Data Center Firewall Services and dependent services will be affected for a few seconds between 5:00 AM ET on 09/18/2018 and 7:00 AM ET on 09/18/2018.

TECHNICAL INFORMATION:

Maintenance work on the University Technology Center (UTC) Data Center Firewalls will create a brief outage of Data Center Firewall connectivity. A disruption of 1-2 seconds is to be expected.

This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0053942

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Miscellaneous
    Firewall
  • Locations affected:
    All locations
  • Issue Resolved