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NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - All Penn State wireless and residence halls' wired networks may be partially unavailable

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All Penn State wireless and residence halls' wired networks may be partially unavailable

Last updated on September 19, 2018 at 8:29AM

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
All Penn State wireless networks and residence halls' wired networks

DATE AND TIME:
All of Penn State wireless and residence halls' wired networks may be affected from 5:00am ET until 7:00am ET 09/25/2018.

NOTES:
Users may experience disruption of network access during the upgrade on both wireless networks and residence halls' wired networks.

TECHNICAL INFORMATION:
The Penn State wireless core routers will have their operating systems upgraded to address a known issue that causes the routing engines to failover to the standby routing engine. There may be a brief interruption to the wireless service as a result of performing the upgrade.

RECORD #
CHG0054185

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Network
    Wireless
  • Locations affected:
    All locations
  • Issue Resolved