People | PSU | Departments
Skip to contentSkip to search

NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Zoom settings for Kaltura integration will be updated

/alerts

IT Alerts by Date


Info about the IT Alerts Replacement

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Zoom settings for Kaltura integration will be updated

Last updated on October 4, 2018 at 5:06PM

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Zoom settings for Kaltura integration will be updated

DATE AND TIME:
Zoom and Kaltura will be affected from 5:00AM ET on 10/05/2018 until 7:00AM ET on 10/05/2018.

NOTES:

Workaround: Login to psu.zoom.us, go to My Recordings, download the recorded meeting and upload it to Kaltura manually via the Add New - Upload Media menu option.

TECHNICAL INFORMATION:
Zoom settings for Kaltura integration will be updated to auto-populate the "Kaltura User Id” field and update the Kaltura upload User ID field.

These changes will negate the previous workaround that users had to apply to their Zoom profiles per knowledge article # KB0011581.

RECORD #: CHG0054715

For more information, please contact TLT (tlt-lai@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Miscellaneous
    Zoom, Kaltura
  • Locations affected:
    All locations
  • Issue Resolved