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IT Alert - Resolved: Network connections are partially unavailable

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Resolved: Network connections are partially unavailable

Last updated on October 9, 2018 at 2:34PM

Update on October 9, 2018 at 2:34PM

This issue has been resolved, and network connectivity has been restored to normal functionality.


PEOPLE AND LOCATIONS IMPACTED:
Some students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Wireless and ethernet connections

DATE AND TIME:
Issue began at 1:45pm ET on 10/09/18.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0957971

Original Alert

PEOPLE AND LOCATIONS IMPACTED:
Some students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Wireless and ethernet connections

DATE AND TIME:
Issue began at 1:45pm ET on 10/09/18.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0957971

For more information, please contact IT Service Desk (itservicedesk@psu.edu or 814-865-HELP).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Network
  • Locations affected:
    All locations
  • Began on:
    October 9, 2018 at 1:45PM
  • Issue Resolved:
    October 9, 2018 at 2:33PM