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IT Alert - Update: Office 365 Collaborations in Canvas are unavailable

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Update: Office 365 Collaborations in Canvas are unavailable

Last updated on October 11, 2018 at 2:07PM

Update on October 11, 2018 at 2:07PM

Teams from Penn State IT have identified possible issues and are currently working with the vendor on a resolution.


ORIGINAL ALERT:

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Office 365 Collaborations in Canvas are unavailable

DATE AND TIME:
Issue began at 7:00 AM ET on 10/10/2018

NOTES:
The Penn State Canvas development team is currently testing the Office 365 Collaborations tool in Canvas. During this time, Office 365 Collaborations will not be available in Canvas.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.

For more information, please contact LMS Support (lmssupport@psu.edu).

Original Alert

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Office 365 Collaborations in Canvas are unavailable

DATE AND TIME:
Issue began at 7:00 AM ET on 10/10/2018

NOTES:
The Penn State Canvas development team is currently testing the Office 365 Collaborations tool in Canvas. During this time, Office 365 Collaborations will not be available in Canvas.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.

For more information, please contact LMS Support (lmssupport@psu.edu).


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Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    Canvas
  • Locations affected:
    All locations
  • Start time:
    October 10, 2018 at 7:00AM
  • Estimated resolution time:
    ASAP