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IT Alert - Canvas will implement performance update from 5 to 7 a.m. on Monday, October 15

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Canvas will implement performance update from 5 to 7 a.m. on Monday, October 15

Last updated on October 12, 2018 at 4:34PM

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Canvas will implement performance update from 5 to 7 a.m. on Monday, October 15

DATE AND TIME:
The update will take place from 5:00 AM ET on 10/15/2018 to 7:00 AM ET on 10/15/2018

NOTES:
Penn State Enterprise IT will implement a performance update to Canvas on Monday, October 15 during the scheduled maintenance window between 5:00 to 7:00 a.m. EDT. This update will not affect Canvas core functionality nor custom applications marked with the Penn State shield.

This performance update will remove the delay that some users have been experiencing with dashboard tiles and the resource tab.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.

For more information, please contact LMS Support (lmssupport@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Canvas
  • Locations affected:
    All locations
  • Issue Resolved