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IT Alert - Resolved: Outage: Pride Manager button in Canvas is currently unavailable for students

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Resolved: Outage: Pride Manager button in Canvas is currently unavailable for students

Last updated on November 7, 2018 at 3:16PM

PEOPLE AND LOCATIONS IMPACTED:
All students attempting to enroll in or create a Pride in Canvas

IT SERVICES IMPACTED:
Pride Manager button in Canvas is currently unavailable for students

DATE AND TIME:
Issue began at 12:37 PM on 11/05/18.

NOTES:
Email lmssupport@psu.edu if you need immediate enrollment into a Pride. Please make sure to include the name of the Pride in your email.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: INC0982174

For more information, please contact LMS Support (lmssupport@psu.edu).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Canvas
  • Locations affected:
    All locations
  • Began on:
    November 5, 2018 at 12:37PM
  • Issue Resolved:
    November 7, 2018 at 3:16PM