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IT Alert - Resolved: Penn State IT Professionals - Outage: Checkpoint Management Server is Unavailable

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Resolved: Penn State IT Professionals - Outage: Checkpoint Management Server is Unavailable

Last updated on November 7, 2018 at 12:26PM

PEOPLE AND LOCATIONS IMPACTED:
Some Penn State IT professionals at all Penn State locations

IT SERVICE(S) IMPACTED:
Checkpoint management server

DATE AND TIME:
Issue began at 11:39am ET on 11/07/18 and was resolved 12:14pm ET on 11/07/18.

NOTES:
This issue only impacts Penn State IT professionals that attempt making firewall changes through the Checkpoint management server.

TECHNICAL INFORMATION:
Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0983381

For more information, please contact Operations Center (814-865-4662).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Network
  • Locations affected:
    All locations
  • Issue Resolved:
    November 7, 2018 at 12:14PM