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IT Alert - Maintenance: Cisco 7942 and 7962 model phones will be partially unavailable

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Maintenance: Cisco 7942 and 7962 model phones will be partially unavailable

Last updated on November 29, 2018 at 3:36PM

PEOPLE AND LOCATIONS IMPACTED:
Any staff or faculty that use Cisco 7942 and 7962 model phones.

IT SERVICE IMPACTED:
Cisco 7942 and 7962 model phones will be partially unavailable.

DATE AND TIME:
Service will be affected from 5:00 am ET on 11/30/18 until 7:00am ET on 11/30/18.

NOTES:
The Cisco 7942 and 7962 models phones will reset as part of this maintenance work.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0056210

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    VoIP
  • Locations affected:
    All locations
  • Issue Resolved