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IT Alert - Office 365 Cloud Assignments will not load in Canvas

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Office 365 Cloud Assignments will not load in Canvas

Last updated on December 3, 2018 at 5:12PM

PEOPLE AND LOCATIONS IMPACTED:
All students attempting to load Office 365 Cloud Assignments in Canvas

IT SERVICE(S) IMPACTED:
Office 365 Cloud Assignments in Canvas

DATE AND TIME:
Issue began at 4:00 PM ET on 12/3/18

NOTES:
The Load Assignment button for Cloud Assignments appears but does not work. Penn State IT staff are currently working with the vendor to resolve the issue. There is no workaround.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.

For more information, please contact LMS Support (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Canvas
  • Locations affected:
    All locations
  • Start time:
    December 3, 2018 at 4:07PM
  • Estimated resolution time:
    ASAP