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IT Alert - Resolved: Roomgear wired connections are unavailable

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Resolved: Roomgear wired connections are unavailable

Last updated on December 5, 2018 at 6:17AM

PEOPLE AND LOCATIONS IMPACTED:
All students located in a residential hall at any Penn State Campus

IT SERVICE(S) IMPACTED:
Roomgear wired connections are unavailable

DATE AND TIME:
Issue began at 4:00PM ET on 12/04/2018

NOTES:
If you are experiencing issues, please try a wireless connection

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: INC1002086

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    Network
  • Locations affected:
    All locations
  • Began on:
    December 4, 2018 at 4:00PM
  • Issue Resolved:
    December 5, 2018 at 6:17AM