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IT Alert - Resolved: Maintenance: Meetings@PSU (Adobe Connect) will be migrating recorded meetings to Kaltura

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Resolved: Maintenance: Meetings@PSU (Adobe Connect) will be migrating recorded meetings to Kaltura

Last updated on December 10, 2018 at 11:17AM

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, staff at all Penn State locations, enter specific location who use Adobe Connect and Kaltura.

IT SERVICE(S) IMPACTED:
Meetings@PSU (Adobe Connect) will be migrating recorded meetings to Kaltura

DATE AND TIME:

Meetings@PSU and Kaltura may be affected from 04:30 PM ET on 12/04/2018 until 05:00 PM ET on 12/05/2018.

NOTES:
Enterprise IT staff will be continuing migration of Meeting@PSU (Adobe Connect) recorded meetings to Kaltura. While no disruption to service is expected, EIT technical staff will continue monitor systems performance.

If you are experiencing issues, please try Playing the video within Adobe Connect where the audio is intact.


TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.
RECORD #: CHG0056297

For more information, please contact Kaltura Service Manager (kaltura@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Miscellaneous
  • Locations affected:
    All locations
  • Began on:
    December 4, 2018 at 4:30PM
  • Issue Resolved:
    December 10, 2018 at 11:17AM