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IT Alert - Resolved: MAINTENANCE: Pollock Testing Center USB device replacement

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Resolved: MAINTENANCE: Pollock Testing Center USB device replacement

Last updated on December 9, 2018 at 8:58PM

PEOPLE AND LOCATIONS IMPACTED:

This work will be done when the Pollock Testing Center is closed, so staff and students will not be impacted.

IT SERVICE(S) IMPACTED:

The Testing Center Service will not be impacted.

DATE AND TIME:

Sunday, December 9 at 6:00 PM ET.

NOTES:

TLT will replace a defective USB device affecting the check-out lanes in the Pollock Testing Center. All systems will be tested after replacing this device. This is a very low-risk operation. TLT staff will monitor the first check-in and check-out sessions tomorrow morning.

TECHNICAL INFORMATION:

This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0056514

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Miscellaneous
    Testing Center
  • Locations affected:
    University Park
  • Began on:
    December 9, 2018 at 6:00PM
  • Issue Resolved:
    December 9, 2018 at 8:58PM