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NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Resolved: Resolved: Sites.psu.edu is unavailable

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Info about the IT Alerts Replacement

  • red boxCurrent Alert
  • green boxResolved Alert
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Resolved: Resolved: Sites.psu.edu is unavailable

Last updated on December 14, 2018 at 11:16PM

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Sites.psu.edu and any websites hosted with sites.psu.edu

DATE AND TIME:
Issue began at 10:32pm ET on 12/14/18 and Penn State IT is working with the vendor for resolution.

NOTES:
If you are experiencing issues accessing Canvas, please try going directly to psu.instructure.com.
Websites not routed through sites.psu.edu are unaffected by the issue.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC1010329

For more information, please contact IT Service Desk (itservicedesk@psu.edu or 814-865-HELP).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    Miscellaneous
    Sites
  • Locations affected:
    All locations
  • Began on:
    December 14, 2018 at 10:32PM
  • Issue Resolved:
    December 14, 2018 at 11:14PM