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IT Alert - Resolved: Integrated Business Information System (IBIS) not available

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Resolved: Integrated Business Information System (IBIS) not available

Last updated on January 14, 2019 at 12:26PM

Update on January 14, 2019 at 12:26PM

This issue has been resolved, and IBIS has been restored to normal functionality.


ORIGINAL ALERT:

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations that use IBIS

IT SERVICE(S) IMPACTED:
Integrated Business Information System (IBIS).

DATE AND TIME:
Issue began at 11:00am ET on 01/14/19.

NOTES:
IBIS is currently unavailable. Staff is investigating cause of problem.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.

RECORD#: INC1028929

Update on January 14, 2019 at 11:32AM

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations that use IBIS

IT SERVICE(S) IMPACTED:
Integrated Business Information System (IBIS).

DATE AND TIME:
Issue began at 11:00am ET on 01/14/19.

NOTES:
IBIS is currently unavailable. Staff is investigating cause of problem.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.

RECORD#: INC1028929

Original Alert

PEOPLE AND LOCATIONS IMPACTED: 
All students, faculty, and staff at all Penn State locations that use IBIS

IT SERVICE(S) IMPACTED: 
Integrated Business Information System (IBIS).

DATE AND TIME: 
Issue began at 11:00am ET on 01/14/19.

NOTES: 
IBIS is currently unavailable. Staff is investigating cause of problem.

TECHNICAL INFORMATION: 
This alert will be updated as new information becomes available.

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    IBIS
  • Locations affected:
    All locations
  • Began on:
    January 14, 2019 at 11:00AM
  • Issue Resolved:
    January 14, 2019 at 12:24PM