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NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Resolved: Outage: Network services and reliant applications may be unavailable

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Resolved: Outage: Network services and reliant applications may be unavailable

Last updated on February 1, 2019 at 9:58AM

Update on February 1, 2019 at 9:58AM

This issue has been resolved, and network services have returned to normal functionality.


Original Alert Information:
PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Services and applications that rely on network services may be unavailable or giving errors. This includes websites, phone access, etc.

DATE AND TIME:
Issue began at 7:16am ET on 02/01/19.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.
Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC1044554

Original Alert

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Services and applications that rely on network services may be unavailable or giving errors. This includes websites, phone access, etc.

DATE AND TIME:
Issue began at 7:16am ET on 02/01/19.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.
Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC1044554

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    Network
    Miscellaneous
  • Locations affected:
    All locations
  • Began on:
    February 1, 2019 at 7:16AM
  • Issue Resolved:
    February 1, 2019 at 9:45AM