People | PSU | Departments
Skip to contentSkip to search

NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Update: Proxy.psu.edu (formerly proxy.aset.psu.edu) is being upgraded

/alerts

IT Alerts by Date


Info about the IT Alerts Replacement

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Update: Proxy.psu.edu (formerly proxy.aset.psu.edu) is being upgraded

Last updated on February 27, 2019 at 1:54PM

Update on February 27, 2019 at 1:54PM

PEOPLE AND LOCATIONS IMPACTED:

All students, faculty, staff at all Penn State locations

IT SERVICE(S) IMPACTED:

proxy.psu.edu (formerly proxy.aset.psu.edu) is being upgraded.

DATE AND TIME:

Services will be affected from 5:00 A.M. ET on 03/05/2019 until 7:00 A.M. ET on 03/05/2019.

NOTES:

Proxy.psu.edu backend servers are being upgraded to a new version of software, OS, and hardware.

No outage is expected during the upgrade since this is a load balanced service.

Proxy.psu.edu and proxy.aset.psu.edu will still both continue to work after the upgrade. There is no need to make any changes.

TECHNICAL INFORMATION:

Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0058557

For more information, please contact IT Service Desk (itservicedesk@psu.edu).

Original Alert

PEOPLE AND LOCATIONS IMPACTED:

All students, faculty, staff at all Penn State locations

IT SERVICE(S) IMPACTED:

proxy.psu.edu (formerly proxy.aset.psu.edu) is being upgraded.

DATE AND TIME:

Services will be affected from 5:00 A.M. ET on 03/05/2019 until 7:00 A.M. ET on 03/05/2019.

NOTES:

Proxy.psu.edu backend servers are being upgraded to a new version of software, OS, and hardware.

No outage is expected during the upgrade since this is a load balanced service.

TECHNICAL INFORMATION:

Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0058557

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Miscellaneous
    Proxy.psu.edu
  • Locations affected:
    All locations
  • Issue Resolved